Need Service?

Submit your service request, and Chrane will help coordinate the next steps.

Let’s Get You Back Up and Running!

We know equipment issues can quickly disrupt your day. Tell us what’s going on, and the Chrane team will help get your service request moving and connect the right information with the right people.

Share as much detail as you can below, including the equipment model, serial number, and what you’re experiencing. The more we know upfront, the better we can help get you pointed in the right direction.

Submit Your Service Request

Manufacturer*

Model #(s)*

Serial #(s)*

Type*

Submitter Information

First Name*

Last Name*

Email*

Phone Number*

Submitter is the site contact*

Site Contact Information

Site Contact Business Name*

Site Contact First Name*

Site Contact Last Name*

Site Contact Email*

Site Contact Phone Number*

Site Street Address*

City*

State/Region*

Postal Code*

Who Needs To Be Updated? (Additional Email Addresses)

Describe Specific Issues with the Units*

Frequently Asked Questions

You should hear from a factory representative within 24 hours of us submitting your request. If it’s any longer than 48 hours, please call Chrane Service: (866) 796-3399

If the unit is under warranty, the factory will cover any charges incurred. If the unit is NOT under warranty, the service company will invoice you with any charges.

Yes, you can! You should hear from a factory representative within 24 hours of us submitting your request. If it’s any longer than 48 hours, please call Chrane Service: (866) 796-3399

Need Service?

Let’s Get You Back Up and Running!

Submit Your Service Request

Submitter Information

Site Contact Information

Frequently Asked Questions

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