Chrane Foodservice Solutions respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit a form, or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company or organization name, and other information you provide when submitting forms, registering for events, requesting information, or otherwise communicating with us.
• Website and Technical Information: Information about your interactions with our website, including pages visited and other website activity collected through cookies and similar tracking technologies.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries, requests, and service needs.
• Communicate with customers and other website visitors.
• Provide information about products, services, events, and other relevant Chrane Foodservice Solutions communications.
• Follow up on requests, projects, demonstrations, or other customer communications.
• Analyze website usage and improve our website and user experience.
• Support our business operations and comply with applicable legal requirements.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to understand how visitors interact with our website and to improve our website and communications.

We use Salesforce Account Engagement for website tracking and analytics. These technologies may collect information about website activity, such as pages visited and interactions with our website. When a visitor has previously provided information to Chrane Foodservice Solutions, such as through a website form, website activity may be associated with their contact information within our systems.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

4. Sharing of Information

We do not sell or rent personal information collected through our website. We may share information with trusted service providers that assist us with our website, communications, technology, or other business operations, or when required by law.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. SMS Communications

If you choose to receive SMS communications from Chrane Foodservice Solutions, you may receive messages related to customer communications and follow-up.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or call 866-796-3399.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Choices

You may contact us regarding your personal information or communication preferences.

If you have opted in to SMS communications, you may opt out at any time by replying STOP to an SMS message.

8. Third-Party Links

Our website may contain links to third-party websites. Chrane Foodservice Solutions is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party websites before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact Chrane Foodservice Solutions through our Contact Us page or call 866-796-3399.

Effective Date: August 24, 2026
Last Updated: August 24, 2026